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Frequently Asked Questions
Find answers to common appliance repair questions from our experts
General Appliance Repair Questions
Common questions about our services and repair process
Repair costs vary based on the type of appliance and the specific problem. Most small appliance repairs range from $55-$150, while larger appliances like dishwashers and washers typically cost $85-$200. We provide free estimates with our $45 diagnostic fee waived if you proceed with the repair.
Yes! We offer same-day service for most appliance repairs. Priority is given to emergency situations, and we maintain a flexible schedule to accommodate urgent repair needs. Call us by 2 PM for potential same-day service.
We service all major appliance brands including Whirlpool, GE, Maytag, KitchenAid, LG, Samsung, Bosch, Cuisinart, Breville, and many others. Our technicians are trained on both older and newer model appliances.
Absolutely! We provide a 90-day warranty on all parts and labor. If you experience any issues with our repair within 90 days, we'll return and fix it at no additional charge. This is our commitment to quality workmanship.
Most appliance repairs are completed within 1-2 hours on-site. Simple repairs like microwave door switches or coffee maker heating elements typically take 30-45 minutes. Complex repairs or parts ordering may require a follow-up visit, which we'll schedule promptly.
Appliance-Specific Questions
Common issues and solutions for specific appliances
Microwave Repairs
This is typically caused by a faulty magnetron, capacitor, or high voltage diode. These are internal components that require professional repair. We'll diagnose the exact cause and provide you with repair options.
Door issues often involve the door switch assembly or door latch mechanism. We can repair or replace these components to ensure your microwave operates safely and properly.
Dishwasher Repairs
Poor cleaning can be caused by clogged spray arms, faulty pumps, or worn-out door seals. We'll inspect all components and provide a thorough cleaning or repair as needed.
Drainage issues are commonly caused by clogged drain lines, faulty drain pumps, or food particle blockages. We can clear blockages and repair or replace faulty components.
Laundry Appliance Repairs
Spin problems can result from faulty drive belts, worn-out bearings, or motor issues. We'll diagnose the specific cause and replace worn components to restore proper operation.
Dryer heating issues are often caused by broken heating elements, faulty thermostats, or blocked ventilation. We can repair heating elements and replace thermostats to restore proper drying.
Small Kitchen Appliances
Yes! Many coffee maker issues involve pump problems, heating elements, or scale buildup. We provide descaling services and can repair or replace internal components to restore brewing performance.
Food processor issues often involve motor problems, blade assembly problems, or switch failures. We can repair motors, replace worn blades, and fix electrical switches to get your processor working like new.
Service & Plan Questions
Everything you need to know about our service policies
Yes, we provide a comprehensive 90-day warranty on both parts and labor. This covers any defects in our workmanship and ensures your peace of mind. If you experience any issues, contact us immediately for a free service call.
Absolutely! We provide 24/7 emergency repair services for urgent appliance breakdowns. Call our emergency hotline and we'll dispatch a technician as quickly as possible. Emergency service is available seven days a week.
We service all of Providence County, Washington County, Kent County, and surrounding areas within a 25-mile radius. This includes Providence, Cranston, Warwick, Narragansett, and many other Rhode Island communities. Call us to confirm service availability in your specific area.
Yes, all our technicians are fully licensed, insured, and certified. We maintain comprehensive liability insurance and our team undergoes regular training to stay current with the latest appliance technologies and repair techniques.
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), and digital payments. Payment is due upon completion of the repair service. For larger repairs, we can arrange payment plans.
Still Have Questions?
Our expert technicians are here to help. Call us with any appliance repair questions or to schedule service.